Frequently Asked Questions

  • Can I receive my salary through my FOSA Account?

    Yes, you can. All you need to do is instruct your salaries section to remit your salary through FOSA.Go to the downloads section of this website and download the 'salary agreement form' fill it up and submit to your paypoint. Our FOSA Bank salary code is indicated at the bottom of the form. It is important to note that by processing your Salary through Harambee Sacco FOSA,You can get loan advances at affordable rates and access your money via msacco and ATM
  • What are the requirements of opening a FOSA Savings account?

    One must be an active member of Harambee Sacco. After which you fill in a FOSA Account Opening form, attached with a copy of your National ID card, or Military Service Card, and two colored passport photos
  • How long do i wait until i can apply for a loan?

    Once you start remitting deposits,It only takes 2 months for you to be eligible to take a loan.Our Karibu Loan is an ideal facility to begin with.Refer to our products brochure in the downloads section to see its features.
  • Can anyone join Harambee SACCO

    We welcome everyone to join the SACCO,you can also bring along colleagues in the event you want a loan facility that requires guarantor-ship.Simply go to the downloads section of this site and download the membership form.This form can be submitted in any of our branches or mailed to us via posta courier services.
  • How do i get a copy of a loan application form?

    By simply going to the downloads section of this website you can download the 'loan application form',fill it up,send it via your nearest EMS posta office to any of our branches(we have an agreement with posta for customer mail delivery).Once your loan application is received an sms will be sent to you as acknowledgement.
  • Can I continue being a member of Harambee Sacco after I have retired or changed employer?

    Yes you can. For those about to retire,simply have your pension pass through your FOSA Account and therefore have Harambee Sacco be your paying agent. you can also save your lump sum cash through the FOSA Savings Account. As a retired member, you are also entitled to self guaranteed loans of up to 90% of your savings. • You can also get a loan times 3 or 4 of your Savings if you get guarantors who are on payroll Loan repayment can either be through a bank standing order or our M-Pesa pay bill No. 525200 or cash deposit at no additional cost. For those changing employers simply notify the SACCO and we shall update our systems accordingly.(a simple phone call via our call center no. 0709943000 will be sufficient)
  • How long does it take for my loan to be paid

    1. For emergency and school fees loans the same day infact,within hours of the time submitted. 2. For development and jisaidie the end of the month with a cutoff date of a day to the end of the month.
  • Is a member eligible for an M-Sacco account with Harambee Sacco?

    Yes any member can register for this service.One simply needs to fill out a form,attache copy of ID and send it to our nearest branch you can download the form on this website by clicking on 'downloads'.Thereafter you will be able to access msacco facilities such as our mobile loan "M-Boosta" and salary advances.You will be able to query you savings account and transfer money to your M-Pesa at your convenience.(ensure that the form is brought to us by yourself or a trusted person)
  • How will i know when my loan is processed?

    You are kept informed as your loan moves from one level of processing to another via sms(important to always give your current mobile number on the application form).An sms alert is sent when; 1.Your loan application is received. 2.Your loan is credited to your account In addition to this,if you are registered with msacco or have an ATM card you do not need to physically visit a branch to access your FOSA account simply dial *346# or go to your nearest ATM. Msacco daily limit is Kes 70,000 ATM daily limit is kes 40,000
  • What do i do if my loan is not being recovered?

    Simply inform us via our customer service no. 0709943000 and the information will be relayed to our credit department,this is especially important to avoid penalties in terms of accrued interest.
  • Is a member of Harambee Sacco eligible to get an ATM card?

    Yes all Harambee Sacco members are eligible to have a Sacco Link visa enabled Sacco Link Card. All that a members needs to do, is visit any of our FOSA branches, Fill in the ATM application card form and the card will be delivered in that branch within three weeks.
  • What is Sink Fund?

    As the name suggests, this is a fund created to offer insurance service to our loan portfolio. Like the vehicle insurance, the money is only important when a member passes on and he has a loan as it protects his shares from being attached. A portion of the funds is also given to his/her immediate family to help offset the funeral expenses. What are the requirements when making a claim against the Sink fund? The family of the deceased must write a letter requesting for the funds. One must make a copy of the ID of the next of kin. You must also produce a letter from the deceased's person's former employer confirming their death. One must also produce a burial permit (for the payment of the funeral expenses). You must bring a copy and the original death certificate. a copy of the deceased last payslip and letter of administration. You must also provide the deceased persons ID copy or surrender form. Funeral expenses are also paid in the event a member loses; 1.Spouse Kes 100,000 2.Child Kes 50,000 3.Parent Kes 50,000
  • What is FOSA?

    FOSA stands for Front Office Services Activities .This is a Section within our operations Department through which members can open and operate FOSA savings accounts and get loan facilities. FOSA operates like a bank.All payments to members are made through our FOSAs (e.g Loans,Dividends) We have branches in Nairobi, Kisumu, Eldoret, Nakuru and Mombasa. We are in the process of opening other branches.
  • How does SASRA affect our Operations?

    All FOSA operating Saccos will now be monitored by SASRA, they will be giving monthly reports to SASRA and they are expected to operate under very strict financial rules.
  • What is SASRA?

    SASRA is an abbreviation for the Sacco Societies Regulatory Authority. This is the institution mandated by law to regulate the activities of Saccos so as to observe prudential financial standards. In short it acts like Central Bank which monitors banking activities in the country.